How to be heard when people are different
It isn’t necessarily that they don’t care for us, more often than not it is because humans are creatures of habit. We like to be able to predict how things are going to go and when they start to change, especially when it is outside of our control, we consciously or unconsciously push back in subtle and sometimes not so subtle ways. This interesting TED talk (12 min) teaches us how to have more effective difficult conversations with people who may not share our values. It is